Privacy Policy

At CuvaLife, we respect your privacy and are committed to protecting the personal information shared by users while accessing or using our website. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you interact with our website, we may collect certain personal and non-personal information, including but not limited to:

• Full name
• Mobile number
• Email address
• Shipping and billing address
• Order and transaction details
• IP address, device information, and browser details

This information is collected solely for order processing, customer support, and improving our services.

Use of Collected Information

The information collected by CuvaLife may be used for the following purposes:

• Processing and fulfilling customer orders
• Providing order updates, invoices, and delivery notifications
• Responding to customer queries and support requests
• Improving website performance and user experience
• Complying with applicable legal and regulatory obligations

We do not sell, rent, or trade customer personal information to third parties for marketing purposes.

Communication

Customers may receive communication via email, phone call, SMS, or WhatsApp regarding order confirmation, shipping updates, or customer support.

Promotional communication is sent only if the user has explicitly opted in and may be discontinued at any time.

Data Security

CuvaLife implements reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, while we strive to protect user data, no method of data transmission over the internet is completely secure, and absolute security cannot be guaranteed.

Third-Party Services

We may share limited customer information with trusted third-party service providers, including but not limited to:

• Courier and logistics partners
• Payment gateway providers
• Website analytics and marketing platforms

These third parties are authorized to use the information only as necessary to perform their respective services and are obligated to maintain confidentiality.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve functionality.

Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly as a result.

User Rights

Users have the right to request access to, correction of, or deletion of their personal information. Requests related to data access or removal may be submitted by contacting our support team.

Policy Updates

CuvaLife reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: support@cuvalife.com